An experienced leader with a diverse skill set who is passionate about analyzing existing operational practices and planning and implementing critical new strategies to maximize resources, ensure compliance, and position the organization for greater growth.
When I'm not at my desk or traveling another country I can usually be found enjoying the great nordic and alpine skiing, biking, hiking, or climbing in my backyard!
AREAS OF EXPERTISE
PUBLIC & NONPROFIT ADMINISTRATION
A professional with nine years of leadership experience: three years of management in government and six years in nonprofit management. Dedicated to creating positive change in my community both around the corner and across the globe. Consistently receive recognition for strong work ethic, analytical skills, and ability to deliver meaningful results.
BIG PICTURE LEADERSHIP
Passionate about evaluating current operational and financial processes, designing and implementing changes to achieve organizational goals, and building a foundation for future growth.
Adept at leading teams through strategic planning, setting vision, and translating that into achievable, trackable goals and outcomes.
Adaptive leadership style that builds team skills, ensures the right members are on the team, and challenges them to continually grow and stretch to achieve defined goals.
Experienced financial manager who has overseen bookkeeping and accounting for small to medium sized nonprofit organizations. Proficient in tax filing, audit preparation, annual reports, and developing financial reports for the board of directors.
TECHNICAL PROJECT MANAGEMENT
I have managed all aspects of several technical projects including a custom database software for tracking outcomes and a complex website and online sales platform. I led vendor selection, contract negotiation, needs assessment, business requirements, user acceptance testing, and deployment. A significant recent project can be seen here.
POLICY INTERPRETATION, COMPLIANCE, & APPLICATION
Skilled at interpreting and applying state and federal policy and regulation. My primary experience has been in the public assistance sector, serving as a policy specialist to apply policy to specific cases, but also to use the same policies to verify compliance and increase accuracy rates.
I am proficient in Spanish, having worked in Mexico, El Salvador, Peru, and Bolivia. Skilled at coming alongside international partners, listening to their needs, and working together to find solutions and achieve mutual goals.
March 2014 - Present
OPERATIONS & FINANCE DIRECTOR, RAISE UP GLOBAL MINISTRIES - (REMOTE)
A ministry of the Christian Reformed Church in North America and previously known as Timothy Leadership Training Institute
Experienced leader managing the back-end operations of several distinct programs and a 1.3 million dollar annual budget.
February 2013 - March 2014
ADULT PROGRAM DIRECTOR, WEST MICHIGAN CENTER FOR ARTS & TECHNOLOGY
Positively impacted my community through managing a career-training program for adults that positioned them to earn living wages in job sectors with opportunities for career laddering.
January 2006 - October 2012
ELIGIBILITY OPERATIONS MANAGER, DEPARTMENT OF WORKFORCE SERVICES, STATE OF UTAH
Served in multiple roles including Eligibility Specialist, Trainer, Regional Program Specialist and Eligibility Supervisor.
Served the State of Utah by implementing unique solutions to difficult challenges, serving on numerous project and pilot teams, and significantly raising our accuracy rates in the state Children's Health Insurance Program (CHIP).
UNIVERSITY OF UTAH
Master of Public Administration, University of Utah, 2011, Pi Alpha Alpha Honors Society
Co-published "The Digital Divide and E-Government Services".
B.A. Spanish and Theology, Calvin University, Michigan, 2003, Magna Cum Laude
Executive Director, State of Utah
"During my interaction with Jennifer, she has consistently demonstrated a strong work ethic and is constantly striving for success. I have always found her to be very attentive and eager to learn new things, and she is passionately persistent in her pursuits. Her ambition, abilities, and positive attitude would be an asset to any organization, and it is for these reasons I highly recommend Jennifer Owens."
Associate Director, State of Utah
"Jennifer is a highly intelligent, analytical and articulate individual. She has been involved in many projects and workgroups in a statewide capacity. She is highly respected by all levels of management within the Department. She is knowledgeable, approachable and an expert in written and oral communication. Jennifer is able to analyze and digest complex federal and state policies and procedures. She is a true leader."
SERVING MY COMMUNITY
Conducted in-depth Program Assessment of the Spanish language media ministry of Back to God Ministries International.
2013 - 2015
Served as secretary on the board of Hope Unexpected. As part of my role I completed all paperwork to file for independent 501(3)c status and successfully achieved registration with the IRS.
2009 - 2011
Refugee Mentor serving an Iraqi family with Catholic Community Services in Salt Lake City, UT. Spent two years as part of a team helping orient a newly arrived immigrant family to life in Salt Lake City.
2002 - 2005
Worked with community members to increase their functional English language proficiency with The Word Project, Steepletown Ministries in Grand Rapids, Michigan